Implementing a Due‑Diligence Copilot

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CASE STUDY

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Implementing a Due‑Diligence Copilot: Lessons from Fintech / Law Firm Use Cases

Intro summary – Client & outcome. A legal‑technology start‑up built a copilot platform to assist lawyers with document review, contract analysis and due diligence. By integrating Anthropic’s Claude models, the platform achieved high performance on internal benchmarks and improved lawyers’ ability to handle complex, long‑context documents. It also scaled to support deployment across multiple law firms within a month.

1 Context & Challenge

Law firms process large volumes of contracts, financial statements and regulatory documents when performing due diligence. Review cycles are time‑consuming and error‑prone, and lawyers often copy‑and‑paste from templates. Existing AI contract‑analysis tools struggled with long documents and domain‑specific language.

2 Goal / Success criteria

  • Enhance lawyer productivity. Provide a copilot that drafts, summarises and reviews documents, reducing time spent on routine tasks.

  • Handle long documents. Support context windows large enough to ingest hundreds of pages and understand complex clauses.

  • Maintain accuracy and compliance. Ensure the AI’s outputs are reliable and preserve confidentiality.

3 Approach / Implementation

  • Custom legal workflows. Domain experts and AI researchers collaborated to map common legal tasks—due diligence, contract drafting, litigation support—to model prompts and evaluation criteria.

  • Large‑context models. The copilot integrated Anthropic’s Claude models, which support long‑context reasoning. Engineers fine‑tuned prompts to handle legal language and summarise sections effectively.

  • Human‑in‑the‑loop. Lawyers interacted with the copilot via chat, reviewed the AI’s outputs and provided corrections. This feedback loop improved model performance over time.

  • Secure deployment. The system was deployed on a secure platform with enterprise‑grade encryption and compliance with data‑protection regulations.

4 Outcomes & Metrics

  • Rapid deployment. The platform integrated the Claude models and rolled them out to clients in under one month.

  • High performance. On the start‑up’s proprietary “BigLaw Bench” evaluation, the copilot achieved top‑quartile scores across legal reasoning tasks.

  • Productivity gains. Lawyers reported that the copilot dramatically reduced time spent on repetitive contract analysis and due‑diligence checklists. While the case study doesn’t quantify time savings, it emphasises improved outcomes and the ability to handle long documents.

5 Challenges & Lessons Learned

  • Risk of hallucination. The model occasionally produced incorrect references; human review remained essential.

  • Domain specificity. Fine‑tuning prompts for specific areas of law (e.g., banking vs. litigation) required input from subject‑matter experts.

  • Ethical and regulatory considerations. Ensuring that AI outputs comply with professional‑conduct rules and confidentiality obligations is critical.

6 Next Steps / Extensions

The company planned to extend the copilot to support regulatory compliance tasks (e.g., KYC/AML checks) and to integrate additional data sources such as case law and market research.

Tools and Architectures Highlighted

The copilot combines large‑context language models, custom prompt engineering, domain‑specific workflows, human‑in‑the‑loop feedback, and a secure deployment platform. These elements enable legal professionals to perform due diligence more efficiently while maintaining accuracy and oversight.

Disclaimer: The case studies presented here are for illustrative purposes only and are based on publicly available information. They do not represent projects executed by Zynolabs and are intended solely to demonstrate the types of AI solutions and outcomes that could be achieved in comparable scenarios.

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We focus on execution, not theory. Instead of long strategy decks, we run short pilots and real-world audits that prove measurable ROI, embed fractional leaders to drive adoption, and scale only what works.

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How is your digital transformation offering different?

We focus on execution, not theory. Instead of long strategy decks, we run short pilots and real-world audits that prove measurable ROI, embed fractional leaders to drive adoption, and scale only what works.

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What do you actually deliver?

A DX/AI-readiness audit, an executive roadmap and business case, pilot timelines, then a scale plan.

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Do we need DevOps, FinOps, or MLOps first?

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Can we start in one business unit?

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Will you replace our ERP or CRM?

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Joint KPIs like cycle time, error rate, cost-to-serve, revenue lift, and compliance throughput.

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How do you measure success?

Joint KPIs like cycle time, error rate, cost-to-serve, revenue lift, and compliance throughput.

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In your environment (cloud/on-prem). We design for data sovereignty and portability.

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We start with what you have. Data cleanup and basic governance are built into early sprints.

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What if our data is messy?

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Fixed fee for the audit, scoped fee for the pilot, then project or retainer. Milestone based and transparent.

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What do you need from us to start?

An executive sponsor, domain SMEs, read-only system access, sample data, and target KPIs.

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What do you need from us to start?

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How do you handle change and adoption?

Lightweight governance, a comms plan, role-based training, and weekly adoption checks.

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How do you handle change and adoption?

Lightweight governance, a comms plan, role-based training, and weekly adoption checks.

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What risks should we expect?

Data quality, unclear ownership, and scope creep. We mitigate with decision logs, kill-criteria, and tight change control.

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What risks should we expect?

Data quality, unclear ownership, and scope creep. We mitigate with decision logs, kill-criteria, and tight change control.

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How do you make ROI visible?

Baseline at kickoff, weekly deltas, and a benefits tracker tied to costs. Finance signs off assumptions.

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How do you make ROI visible?

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A scale plan, prioritized backlog, and operating model. We can hand off or stay on retainer.

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Do you provide support and SLAs?

Yes for productionized pilots. Tiered support and incident response are available.

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Do you provide support and SLAs?

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How do you keep AI and cloud costs under control?

FinOps baseline, usage guardrails, autoscaling, and monthly spend caps with alerts. We also have backend applications to track spend and moderate usage.

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How do you keep AI and cloud costs under control?

FinOps baseline, usage guardrails, autoscaling, and monthly spend caps with alerts. We also have backend applications to track spend and moderate usage.

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Do you document everything?

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Do you document everything?

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How are you different from a dev shop?

We design transformation end to end. Our focus is governance, ROI, and adoption, and ensuring foundations are in place, not ticket delivery.

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How are you different from a dev shop?

We design transformation end to end. Our focus is governance, ROI, and adoption, and ensuring foundations are in place, not ticket delivery.

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What company sizes are a fit?

Mid-size to enterprise organizations that need structure, measurable outcomes, and a practical path to AI-readiness.

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What company sizes are a fit?

Mid-size to enterprise organizations that need structure, measurable outcomes, and a practical path to AI-readiness.

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Which industries do you serve?

Regulated and complex environments like finance, energy, manufacturing, and public sector. We work across a broad spectrum of technology companies.

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Which industries do you serve?

Regulated and complex environments like finance, energy, manufacturing, and public sector. We work across a broad spectrum of technology companies.

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Do you require long contracts or retainers?

No. Each phase stands on its own. You can stop after the audit or pilot if value isn’t proven.

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Do you require long contracts or retainers?

No. Each phase stands on its own. You can stop after the audit or pilot if value isn’t proven.

Systems (What We Build)

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Can we start with one use case?

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Can we start with one use case?

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Which teams see value first?

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Do you support SMEs as well as enterprises?

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Do you support SMEs as well as enterprises?

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Who needs to be involved?

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Any prerequisites?

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Technology & Tools

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Where does data live?

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Where does data live?

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How do you ensure data security?

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How do you ensure data security?

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Results (Proof & Measurement)

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How do you measure impact?

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How do you measure impact?

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What does a good pilot outcome look like?

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What does a good pilot outcome look like?

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Do you provide post-launch support?

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About (Fit & Engagement)

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Are you a dev shop or an agency?

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Are you a dev shop or an agency?

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Ideal client profile?

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Ideal client profile?

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General

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How quickly can we start?

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How quickly can we start?

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What do you need from us?

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Can you work under enterprise procurement and security reviews?

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Can you work under enterprise procurement and security reviews?

Let’s Talk.

Tell us your objectives. You’ll meet directly with an advisor-operator to explore practical options for your team.

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Flexible First Step

We can discuss a readiness audit, a 90-day pilot, fractional leadership, or the right next move for your context.

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